Q. How can I pay for my services?
A. Cash or check made payable to North Shore Clean is the preferred method. Or if
you prefer to pay by credit card, click on the button below:
Q. Is your company insured?
A. Of course! You can find a copy online here
Q. Do you screen and train your staff?
A. We certainly do and will provide you a written copy for your records and assurance. We will not put anyone in your place of business that we haven't carefully screened. Background Checks
Q. Do you hire undocumented workers?
A. Absolutely not! We only hire individuals that can prove their citizenship.
Q. Are you well educated in this field?
A. North Shore Clean is committed to the highest order of education and training. Our company is involved in a number of educational processes. We are certified by the IICRC (Institute of Inspection Cleaning and Restoration Certification) which is the most recognized body of certification for carpet and upholstery cleaners. Never use a firm that isn't. This insures that you will get the latest cleaning technology applied to your job.
Q. Do you have a referral program?
A. For each new customer you refer to us, we will send you a 10% referral commission. A certificate for 10% will be mailed to you when the referred customer pays the invoice. The referral commission is paid on the first new job. Repeat business does not qualify for the commission. You may then either use the certificate toward services or cash. Remember, we guarantee our work, so don't hesitate to refer someone to us.
Q. What areas do you service?
A. We service North Shore, MA areas only. Amesbury, Beverly, Danvers, Essex, Georgetown, Gloucester, Hamilton, Ipswich, Lynn, Lynnfield, Manchester, Marblehead, Middleton, Peabody, Rowley, South Hamilton, Swampscott, Topsfield, Wenham
Q. Do you also provide residential cleaning services?
A. Yes, we do, please check out our sister website, North Shore Maids.
Q. Do you require contracts?
A. Absolutely not! If you ever need to discontinue services, just let us know. It's that simple!
Q. Do you use organic cleaning products?
A. We certainly will at your request.
Q. How long have you been in business?
A. We've been in business over 10 years now! In an effort to expand our business, we recently opened a new office in October of 2009! Our future depends on you being a satisfied customer today. So take advantage of our incredible offers and savings over your current cleaner. We have experience cleaning offices, daycare facilities, churches, hair salons, medical offices, and homes through our famly-owned residential cleaning business, North Shore Maids
Q. Do you provide your own cleaning supplies?
A. Yes, we do or you can provide them if you prefer. If you wish us to purchase the cleaning products or supplies, we can do this as well and provide you with any receipts for reimbursements at the time of billing.
Q. Do you provide just trash removal service?
A. Yes, we do! We can provide any type of cleaning service you request. We will also empty your recycle bins at no charge to you!
Q. Will you purchase any cleaning supplies on our behalf?
A. Yes, we can do this for you! In fact, we will not even charge you anything extra. We make all our purchases from Coast Cleaning Supplies. We'll provide you with a copy of the receipt and you can take up to 30 days to pay us back.
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